Sinking ship - Anonymous employee Medialab Group Employee Review

1.0
1 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pros * There are still some genuinely talented, supportive people across the business. * Historically, the culture was the agency’s biggest strength. People cared about one another, and it felt like an enjoyable place to work. * There are opportunities to work on well-known brands and gain broad agency experience. Cons * A poorly executed restructure has fundamentally changed the culture, and morale has declined significantly. * Leadership egos appear to drive many decisions, with a focus on short-term, cut-throat changes rather than investing in people or building a sustainable culture. * Employees often feel restricted rather than empowered, with limited opportunities to grow, flourish and reach their potential. * The agency is highly disorganised. Teams are disconnected, collaboration is poor, and processes are inefficient, making day-to-day work far more difficult than it should be. * Despite positioning itself as a leading media agency, many planning and activation practices feel behind the times, with limited innovation or investment in modern ways of working. * This is often masked by working with clients that have less mature media operations, reducing the pressure to evolve and deliver truly best-in-class work. * I’ve never seen so many talented people leave in such a short space of time. Staff turnover is extremely high, and there appears to be a significant disconnect between how the board views the agency and the reality experienced by employees. * The culture that once made the agency a great place to work has largely disappeared.

Cons

A poorly executed restructure has fundamentally changed the culture, and morale has declined significantly. * Leadership egos appear to drive many decisions, with a focus on short-term, cut-throat changes rather than investing in people or building a sustainable culture. * Employees often feel restricted rather than empowered, with limited opportunities to grow, flourish and reach their potential. * The agency is highly disorganised. Teams are disconnected, collaboration is poor, and processes are inefficient, making day-to-day work far more difficult than it should be. * Despite positioning itself as a leading media agency, many planning and activation practices feel behind the times, with limited innovation or investment in modern ways of working. * This is often masked by working with clients that have less mature media operations, reducing the pressure to evolve and deliver truly best-in-class work. * I’ve never seen so many talented people leave in such a short space of time. Staff turnover is extremely high, and there appears to be a significant disconnect between how the board views the agency and the reality experienced by employees. * The culture that once made the agency a great place to work has largely disappeared.

Explore other reviews about Medialab Group

3.0
4 Apr 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

room for growth and steady revenue

Cons

extremely disorganized with acquisitions and merging teams

1.0
8 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some colleagues were very supportive Opportunity to gain exposure into the industry

Cons

Expectations during the probation period felt unclear and, at times, unrealistic. Limited support and feedback to the role. Performance concerns were not communicated in a constructive or consistent manner. Little opportunity to address issues before termination.

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Medialab Group Response
1w
Thank you for your feedback; our onboarding surveys show overwhelmingly positive experiences regarding feeling welcome and supported from day one. We always aim to communicate clearly where development is needed and offer support. I wish you the very best. Contact: Marcus.Orme@medialabgroup.co.uk - CEO and Co-Founder.
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