Medialab Group Reviews

2.9

42% would recommend to a friend

(73 total reviews)

Marcus Orme

70% approve of CEO

45% positive business outlook

Medialab Group has an employee rating of 2.9 out of 5 stars, based on 73 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Medialab Group employee rating is 22% below average for employers within the Media and communication industry (3.7 stars).

Reviews by job title

73 reviews
2.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

• Have met and worked with some really amazing people • The culture when it’s at its best it’s good and really a friendly environment

Cons

• Junior members are expected to pick up all the work with no real acknowledgment or praise • Often feels like communication from senior leadership is an afterthought • Employees often asked their honest opinions and then ignored • Rushed restructure with no thought or plan in place for when things evidently hit the fan

1.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Met some really lovely people there

Cons

As evidenced by the sudden influx of positive reviews, the company appears more concerned with managing perceptions than addressing the underlying issues. It also reflects a lack of accountability from leadership in taking ownership of the company's shortcomings. Weak leadership is a major reason the company finds itself in its current position. The Senior Leadership Team consistently avoids accountability and appears to rely on employees below them to absorb the consequences of poor strategic decisions. There is a recurring pattern of overpromising to clients at the expense of employee wellbeing and sustainability. Management frequently promotes a "sink or swim" culture, implying that those who remain are high performers. However, this ignores the fact that the company does very little to set people up for success. Onboarding is inadequate, training is poor, expectations are communicated inconsistently, and micromanagement is common. Despite these shortcomings, employees are held to extremely high standards that leadership itself often fails to meet.

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Nice clients: Great mix of commercial and charity brands. Client retention is super high and lots of opportunity to get involved in pitching if you want. Great management: The most nurturing leadership team and management I've experienced. They genuinely care about wellbeing and have been incredibly supportive whenever I've needed it. DEI: Lots of active work is being done to make the workplace truly inclusive, particularly for neurodiverse and ethnic minority staff. Flexibility: I know a few people work part-time to support their families etc, plus they just stared early finish Fridays over the summer which is a touch! Nice benefits: There's loads - private medical, health cash plan, good holiday plus office closes over xmas which is a bonus. Team culture: Lots of socials (thanks Social Committee!) The founders and board are incredibly approachable and make a real effort to get to know everyone individually. Personal development: Big emphasis on training and the bootcamp scheme for Execs. The agency is small enough that you can have a varied role and learn quickly, but big enough to win massive clients.

Cons

Fast-paced environment: Like any agency I've ever worked at, it gets busy and full-on at times. You have to be ready to handle the pace, though the team always rallies round to support you when the workload peaks. High standards: There are very high standards and no room for coasters. It is a great environment for learning from brilliant people and hard work is genuinely rewarded, but it won't suit everyone if you are looking for an easy ride.

Viewing 1 - 3 of 73 Reviews

Glassdoor has 75 Medialab Group reviews submitted anonymously by Medialab Group employees. Read employee reviews and ratings on Glassdoor to decide if Medialab Group is right for you.