Medialab Group Reviews

2.9

45% would recommend to a friend

(73 total reviews)

Marcus Orme

70% approve of CEO

49% positive business outlook

Medialab Group has an employee rating of 2.9 out of 5 stars, based on 73 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Medialab Group employee rating is 22% below average for employers within the Media and communication industry (3.7 stars).

Reviews by job title

73 reviews
1.0
1 July 2026

Sinking ship

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pros * There are still some genuinely talented, supportive people across the business. * Historically, the culture was the agency’s biggest strength. People cared about one another, and it felt like an enjoyable place to work. * There are opportunities to work on well-known brands and gain broad agency experience. Cons * A poorly executed restructure has fundamentally changed the culture, and morale has declined significantly. * Leadership egos appear to drive many decisions, with a focus on short-term, cut-throat changes rather than investing in people or building a sustainable culture. * Employees often feel restricted rather than empowered, with limited opportunities to grow, flourish and reach their potential. * The agency is highly disorganised. Teams are disconnected, collaboration is poor, and processes are inefficient, making day-to-day work far more difficult than it should be. * Despite positioning itself as a leading media agency, many planning and activation practices feel behind the times, with limited innovation or investment in modern ways of working. * This is often masked by working with clients that have less mature media operations, reducing the pressure to evolve and deliver truly best-in-class work. * I’ve never seen so many talented people leave in such a short space of time. Staff turnover is extremely high, and there appears to be a significant disconnect between how the board views the agency and the reality experienced by employees. * The culture that once made the agency a great place to work has largely disappeared.

Cons

A poorly executed restructure has fundamentally changed the culture, and morale has declined significantly. * Leadership egos appear to drive many decisions, with a focus on short-term, cut-throat changes rather than investing in people or building a sustainable culture. * Employees often feel restricted rather than empowered, with limited opportunities to grow, flourish and reach their potential. * The agency is highly disorganised. Teams are disconnected, collaboration is poor, and processes are inefficient, making day-to-day work far more difficult than it should be. * Despite positioning itself as a leading media agency, many planning and activation practices feel behind the times, with limited innovation or investment in modern ways of working. * This is often masked by working with clients that have less mature media operations, reducing the pressure to evolve and deliver truly best-in-class work. * I’ve never seen so many talented people leave in such a short space of time. Staff turnover is extremely high, and there appears to be a significant disconnect between how the board views the agency and the reality experienced by employees. * The culture that once made the agency a great place to work has largely disappeared.

2.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

• Have met and worked with some really amazing people • The culture when it’s at its best it’s good and really a friendly environment

Cons

• Junior members are expected to pick up all the work with no real acknowledgment or praise • Often feels like communication from senior leadership is an afterthought • Employees often asked their honest opinions and then ignored • Rushed restructure with no thought or plan in place for when things evidently hit the fan

1.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Met some really lovely people there

Cons

As evidenced by the sudden influx of positive reviews, the company appears more concerned with managing perceptions than addressing the underlying issues. It also reflects a lack of accountability from leadership in taking ownership of the company's shortcomings. Weak leadership is a major reason the company finds itself in its current position. The Senior Leadership Team consistently avoids accountability and appears to rely on employees below them to absorb the consequences of poor strategic decisions. There is a recurring pattern of overpromising to clients at the expense of employee wellbeing and sustainability. Management frequently promotes a "sink or swim" culture, implying that those who remain are high performers. However, this ignores the fact that the company does very little to set people up for success. Onboarding is inadequate, training is poor, expectations are communicated inconsistently, and micromanagement is common. Despite these shortcomings, employees are held to extremely high standards that leadership itself often fails to meet.

Viewing 1 - 3 of 73 Reviews

Glassdoor has 75 Medialab Group reviews submitted anonymously by Medialab Group employees. Read employee reviews and ratings on Glassdoor to decide if Medialab Group is right for you.