Mercer (Outsourcing - H&B) - The More you know - Client Services Analyst Mercer Employee Review

3.0
25 June 2012
Recommend
CEO approval
Business outlook

Pros

Great starting wage for entry-level new grads. Can't knock the benefits packages. Terrific Medical/Vision/Dental offerings, generous vacation offerings.

Cons

Specifically with respect to Mercer's Outsourcing H&B: If you come from a specialized major, be prepared to be locked into the world of benefits administration. Non-transferrable technical skillset: In order to have this skillset transfer, you'll need to do outside work on your own to secure such measures (but don't forget about the non-compete/non-disclosure you signed or it could get dicey). Don't plan on using that vacation anytime around the holidays as a member of Mercer Outsourcing's H&B section - that happens to be the "busy" season (Open Enrollment) and as such, M-Fs just went from 40s into the 50s Working for any "client service" organization entails the need for the office to always be staffed (M-F) - rarely/never work remotely, long core-hours (lack of flexibility with work hours).

Explore other reviews about Mercer

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Great environment and leadership. Learned a lot.

Cons

A bit understaffed but improving.

4.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Great exposure to different types of clients and projects

Cons

I was part of Leapgen so only con was that it was a startup vibe if you’re not into that

See reviews by: Helpful|Rating|Date|All