Excellent work at home flexibility - Team Leader Mercer Employee Review

2.0
12 Nov 2017
Recommend
CEO approval
Business outlook

Pros

Excellent work at home flexibility for some teams. PTO is generous for long term employees. Solid 401(k) match program.

Cons

Medical benefits plans/options are not great. Flexibility to work at home is great, but there is absolutely no work/life balance. You work, and work some more. As team members leave, replacing them is difficult to due the specialized niche that is Benefits Administration. Already overworked employees continue to have additional work loads and deadlines placed on them. No member of the senior management team could log in and do the work the analysts do.

Explore other reviews about Mercer

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

People are friendly and helpful

Cons

Not a lot of career growth opportunities

3.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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