Benefit Counselor - Benefits Counselor Mercer Employee Review

Every department is outsourced and segmented making things confusing and complicated. Your coworkers will have access to all of your private information including your full name, address, date of birth, and full social security number - yes, seriously. The position felt more like data mining than helping people with their benefits. The job evolves into something totally different than advertised. Extremely high turnover and for a good reason.