Look somewhere Else - Benefits Counselor Mercer Employee Review

2.0
12 June 2019
Recommend
CEO approval
Business outlook

Pros

You get to work at home

Cons

People who get promoted it is all who you are friends with. I have seen people get promoted because they were friends with someone hire up and then fired because they couldn't do the job. They decided ahead of time who they want to promote and then waste your time with interviews. They make up lies as to why you didn't get the job and then they forget what they said and its almost comical. Some people are answering twice as many calls as other representatives. The calls are not disperse evenly. I have had 6 managers in less than four years. Turn over is the worst I have ever seen.

Explore other reviews about Mercer

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

People are friendly and helpful

Cons

Not a lot of career growth opportunities

4.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Great colleagues, supportive environment, stable organization.

Cons

Subpar benefits, especially medical. Limited annual salary increase

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