Average overall - nice people and friendly atmosphere but one to avoid if hoping to develop or progress in your career. - Investment Consultant Mercer Employee Review

3.0
25 Apr 2021
Recommend
CEO approval
Business outlook

Pros

- Friendly workforce in general - Work life balance is mostly manageable

Cons

- High turnover of mid level staff due to persistent mis-selling of roles. Most arrive to find they have taken a significant backwards step in their career. - Junior staff typically don’t stay long given most are overqualified for the admin work they are tasked with. Longer service tends to be in regional offices with fewer competitors locally. - Salary below market and influenced by myriad of other departments, from NY HQ down. - Business model and revenue likely to be threatened as technology and data advancements continue, could be left behind as competitors improve. Reliance on existing client base.

Explore other reviews about Mercer

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Great environment and leadership. Learned a lot.

Cons

A bit understaffed but improving.

1.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Very smart Colleagues. Wealth of knowledge to tap into to do my job. Great resources.

Cons

Toxic culture and leadership. Not enough staff to do the mountains of work. Abysmal salary.

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