Vernon hills office - Patient Service Representative Mercer Employee Review

1.0
14 May 2015
Recommend
CEO approval
Business outlook

Pros

No pros to working with this company management sucks. Understaffed turnover rate is very high and they had the nerve to ask employees why is turnover high what a joke management is not approachable at all

Cons

If you want to move up in this company you have to nearly kiss the ground management walks on. All the employees are miserable

Explore other reviews about Mercer

5.0
1 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong Network Experience with many industries

Cons

Lighter-touch conceptual learning rather than industry-specific mastery

3.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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