Disappointing and Stifling - Senior Fund Administrator Mercer Employee Review

1.0
2 Mar 2016
Recommend
CEO approval
Business outlook

Pros

I made some good friends and the work was interesting for the first year. These few gems kept me going even though I wanted to leave much earlier.

Cons

Management is absolutely terrible. You can tell they have received no formal leadership training. They are very unprofessional, often criticizing their own staff to each other whilst within ear shot of other colleagues. Very little room for advancement and notorious for underpaying. They expect you to work hard, often late nights but you are offered nothing in return. In fact, there is a culture of slacking off so if you are a hard, reliable worker, you are often laden with more and more responsibility as well as having to pick up other people's slack. The people that ask for help from management when this occurs receive no real help or solutions, just lip service. Also NO RECOGNITION! "Thank you"...how hard is that to say? Also felt that in my line of work, staff were not very knowledgeable and slow to learn.

Explore other reviews about Mercer

5.0
11 Jan 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

The leadership, communication, early career growth, and environment is very positive.

Cons

None, it was a great company to be at.

2.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote flexibility, which is nice.

Cons

You will not get a raise and if you do, it'll be 1%. Managers will not help you with escalating issues, you're on your own. It'll be blamed on you. You'll work so much overtime you won't have a social life.

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