I’m working at Moneris as an inside sales, the work evolvement is very stressful and I have no rights to make any suggestions if I do I’m being negative and maybe let go. When I needed help the managers are in meeting or socializing and if we leave our desk for a few minutes they will be asking why we were away, they have advised us not to take breaks, holidays, or any time off. We most work overtime everyday to reach the unachievable target that the company set
I feel like I’m prison when I’m at work. When I’m on the phone with a Merchant if I didn’t to ask the questions the way how they would phase it, I will be call by management immediately that they want to speak with me about my last phone call and the score I received. They only point out the negative and not the positive on every phone call. I feel like I’m in Kindergarten again.
The management is incompetent; they run this company like a dictator, unprofessional and does not know this industry and treat us like slaves.
This kind of management does not motivate staff.
Please do not work for this company, it’s not worth it and the salary is not great and target is set too high so therefore the commission will be low.
