False Pretenses - Therapist Mood Health Employee Review

1.0
12 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Easy to get clients, they provide technology.

Cons

No benefits (not even sick time, they are closed for holidays and you cannot work plus do not get paid), sold as a team when in reality there is no difference from working as an independent contractor. Poor screening of clients leads to challenging ethical decisions, of which they provide no guidance or support on. Everything has to be run through their support team, which would be fine if there was actually a clinical team instead of feeling like just another tech company capitalizing on mental health. Another tech company no different than BetterHelp who preaches one thing but practices another (no concern for employee well-being, clients have unrealistic expectations of consultation and compensation based on how information is presented to them).

Explore other reviews about Mood Health

5.0
25 June 2025
Recommend
CEO approval
Business outlook

Pros

- Great training protocol - Responsive team - Matched with clients easily

Cons

None that I can think of

3.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

The administrative staff are wonderful. The client acuity is mild to moderate and there is a good work life balance. I am always off on time.

Cons

There is no PTO, health benefits, and you do have to manage your own schedule, which takes time and you will not get paid for that time. Also, if a client cancels in more than 48 hours, you do not get paid and then you are paid based on how many minutes you get in session with your client. I understand why the pay is this way because the company is not getting paid as much per session; however, there should be a bonus at the end of the year for each staff or something because a lot of times it is out of your control if a client needs to leave session early. Unfortunately, this could be the perfect job, but they just need a bit more since the pay is so inconsistent.

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