2.0
12 June 2008
Current employee
San Francisco, CA
Recommend
CEO approval
Business outlook
Pros
Excellent reputation. The company is a "household name", which gives clients a sense of comfort.
Cons
Rewards obscene for those at the very top of the management structure. Incentives for everybody else are minimal, particularly since the stock has been such a poor performer. Compliance is way out of control...ineffective at stopping the bad guys, and a big obstacle to keeping clients happy. Also, customer service is poor. The system is tilted to generate lots of fees from the customers