Satisfied but room for improvemet - Client Service Representative Morgan Stanley Employee Review

4.0
1 June 2008
Recommend
CEO approval
Business outlook

Pros

First and foremost Morgan Stanley is a great name. It is a good company to have on your resume. Also, the benefits are great and on top of that you get 20 days of vacation. The offices in New York are very nice and for some of the new hires in the Baltimore area they pay for you to train in NY for a few weeks.

Cons

At Morgan Stanley you will work long hours and there is no hour lunch, you simply run to get food and then eat at your desk. This often leads to burn out among the employees and moral goes down quickly. There is no overtime and when the technology doesn't work you have to sit there for hours just waiting. There were some days when I was there until 10pm at night for reasons I could not control. Also, the Baltimore office lacks leadership, most of the management there are new and don't have experience within Morgan Stanley.

Explore other reviews about Morgan Stanley

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work at

Cons

None, quality people all around

3.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Very good co-workers, Great technology stack. Lot of new technologies and integration with current work.

Cons

They dont even give you a MS cup. They ask you to buy it for 5$. So cheap! Management big on "Giving back", Immediate managers do not like it and are not supportive. Lay off employees twice a year to show profits. Only worried about shareholders and clients. Don't know the criteria for lay-off. So, you are always worried if it is your turn. They boast about mental health and wellness. No good, when they layoff employees like this. HR = Horrible Resources. When you are laid off, they shoo you away as if you are a fly. You feel miserable. They themselves say - "We are better than Facebook or Oracle. We dont fire you at 6 AM over email." Gosh! What a comparison!

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