Disappointing Experience with Unfulfilled Promises - Program Specialist NEEDS Center Employee Review

1.0
28 Sept 2023
Recommend
CEO approval
Business outlook

Pros

The staff are very diverse.

Cons

Disappointing Experience with Unfulfilled Promises Rating: ★☆☆☆☆ (1/5) I recently joined this organization with high hopes, but my experience has left me thoroughly disappointed. I would like to share my honest feedback about several concerning issues that I have encountered during my time here. Firstly, I was promised a sign-on bonus in my offer letter, contingent on completing on-boarding requirements. However, despite having met these requirements, the promised bonus was never delivered. Management continually assured me it would be resolved, but I waited for over three weeks without any resolution. The onboarding process itself has been far from pleasant. The onboarding team displayed a passive-aggressive attitude towards new hires, making the initial experience unwelcoming and uncomfortable. Training, specifically Relias training, was a disorganized mess. The trainer frequently digressed from the subject matter, answered personal phone calls during sessions, and presented a concerning lack of ethical perspective concerning the company's values and mission. The physical environment was equally problematic. The training room was small, uncomfortable, and had a malfunctioning air conditioning system, creating an oppressively warm atmosphere during sessions. More concerning was the inadequate care provided to individuals at the facility. Seizures and behavioral issues were not addressed as they should have been, and individuals often appeared bored with nothing to do throughout the day. It was evident that some individuals came from their homes with signs of neglect and mistreatment. What's worse, there was no nurse on site, and the number of individuals in the same room far exceeded what could be reasonably managed. The average class size of 7-9 individuals created a hostile environment for staff, making it difficult to ensure the safety and well-being of both staff and clients. In conclusion, my experience at this organization has been marred by unfulfilled promises, a lack of professionalism during training, subpar working conditions, and a concerning level of neglect towards the individuals under our care. I would strongly advise anyone seeking opportunities in Applied Behavior Analysis to explore other options that prioritize the best practices and ethical standards of the field. Overall Rating: ★☆☆☆☆ (1/5)

Explore other reviews about NEEDS Center

5.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Being a part of an organization that cares about individuals with developmental disabilities. Great work /life balance and an organization that truly cares about staff and individuals.

Cons

Can be a challenging industry but it is a very rewarding position and career knowing that you are a part of helping others.

5.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

I can't say how great this organization is. Such a wonderful mission, helping developmentally disabled individuals live as independently as possible. But from a career development perspective, it goes above and beyond. I started as an entry-level direct care professional and am now an assistant manager. I also have tuition reimbursement opportunities as well as a chance to get a bonus when I get my DSC certificate (paid for by the company). The recruiting team has been a really big help in all of that. And the staff at my program are the best. But ultimately we are here for the people we help, and that makes the job very rewarding.

Cons

When I first started I sometimes felt that we could use more training, but the company has done a very good job of providing more training to new hires, as well as staff like myself.

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