Good company - Sr. Underwriter Nonprofits Insurance Alliance Group Employee Review

Every day we get to tangibly answer the question of what insurance decisions would look like if we only had the well-being of our insureds as a goal. No stockholders expecting to extract wealth on investment. Members first always. The company was WAY ahead of the learning curve in terms of supporting work from home. The right technology efficiently delivered even before Covid.

A lot of change happening all at once. Growth in members and premium, new building, new policy, Billing, and claims systems being engineered. It is a very busy place in a very busy time. You have to be the right kind of person to “get it” in terms of working for a nonprofit whose job is to protect other nonprofits.

Pay is competitive and higher than most places, but has to be for what they put you through.

The turnover in their Claims Department is beyond anything I have witnessed before. They have burned through more adjusters in the past few years than I can count. It’s an impossible workload in a perpetually understaffed claims department. This has been going on for years and nothing changed except the names of the adjusters working the files. You know what hasn't changed? The people at the top. Management. Management continues carrying on running this department into the ground, making no changes or any effort to correct their many missteps. When you have constant turnover like this going on for years and years, eventually you have to clean house at the top. But that’s not gonna happen with this place.