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The company I worked for was purchased by Nuance a couple years ago, and it has been a negative experience. - Medical Language Specialist Nuance Employee Review

2.0
9 Sept 2013
Recommend
CEO approval
Business outlook

Pros

It has been steady work and I have good supervisors. The supervisors have little power to make any positive changes for the MLS.

Cons

It is such a huge company that I felt insignificant. They mostly listen to what the clients want and are not amenable to making suggestions to physicians for better dictation practice. The accounts are heavy ESL and there are no updated lists with dictating physicians' names or names of dictating NP or FNP. Fiesa, their QA program, is very inaccurate and cumbersome. It seems like it is designed to make it difficult for MLS to have 99% accuracy and get the incentive bonuses.

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5.0
13 Feb 2025
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CEO approval
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Pros

Great work environment People are nice

Cons

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4.0
9 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company offers excellent training and a thorough onboarding process, helping new hires feel well-prepared and confident. The small, close-knit teams foster a collaborative and supportive work environment where you never feel lost in the crowd. Employees take pride in the innovative technology and software being developed, which is recognized as impactful within the industry. (Note: The company was acquired by Microsoft to bring potential for future growth.)

Cons

While the company excels in many areas, there’s limited upward mobility, especially in certain career paths, which can be frustrating for those seeking advancement. Additionally, feedback from employees often feels like it’s not taken seriously, which can lead to disengagement when trying to influence change or improve processes.

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