Great Company, Poor Leadership - Anonymous employee Ombud Employee Review

3.0
27 June 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Ombud has unlimited PTO, 100% paid health benefits, great people.

Cons

Pay scale is low. Turnover is extreme at Ombud. No trust from leadership, especially Thad. He needs to control everything.

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Ombud Response
3y
Hi Anonymous Former Ombud Employee, I appreciate you taking the time to share with the Glassdoor Community your 3 out of 5 Ombuddy Experience. Honestly, we wished that both of us came away with a 5 Star Experience. We let you down with poor leadership. I am sorry for the lapse in my duties. You are right, we do have great people, we pay 100% of our employees’ healthcare and we have unlimited PTO. Nobody really takes unlimited, but you are free to take time when you need it and we do offer 15+ paid holidays. There are a lot of other cool benefits, but you got the big ones. A few things I always like to share, in addition to the benefits you mentioned: we are passionate about our people, our clients, and our platform. We go to great lengths to offer a solution and experience that delivers for our market. We are human and we are passionate about the challenges we are working on. While we would like to pay ridiculous salaries and provide benefits found at MAANG-esque companies (I asked our board to give away BAYC NFTs for all New Hires), we just simply can't because of the principles of economics and the lessons taught from people like Benjamin Graham. We strive to keep our salaries competitive to our market and companies sized similar to Ombud. Even with the Great Resignation, we have grown consecutively our revenue year-over-year and our leadership still sees a bright future ahead. We hope you have found a Five Star Experience in your new role and company. Thank you for being a part of Ombud. Naturally, no hard feelings and if you would like to share more of your thoughts you can always drop me an email. Thank you- Thad

Explore other reviews about Ombud

5.0
8 Nov 2022
Recommend
CEO approval
Business outlook

Pros

This is the best team!

Cons

I haven’t felt anything negative yet.

5.0
20 Feb 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Ombud has exceeded my expectations. With only a small group of people, Ombud has built an incredible company and SaaS solution for intelligent sales operations. I'm happy to be working at Ombud for a few reasons. - The culture is great, everyone is happy, and everyone is genuinely excited to work together and even spend time together outside of work. - We have big objectives for 2020 that are really going to push Ombud even farther. People are amped and excited to take on the challenges. - While we are actively hiring for many roles, we take our time to recruit talented, diverse people that will add to our culture, provide different perspectives, and bring in experiences to help grow our organization. - With a small organization, focus on professional development, and constant desire to learn and grow, there is plenty of opportunity to learn new skills and grow into different roles. We even have a book club, with good participation, that typically sparks thoughtful conversations about what we can do personally and professionally. - Ombud encourages feedback throughout the organization and actively solicits ideas. It is clear Ombud cares about their employees and wants to ensure we learn and grow together, all while delivering value to our customers.

Cons

It is hard to compete for top talent against more well-known companies. However, I think we are doing a great job recently about getting our name out there and highlighting what makes us unique and a great place to work at.

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