Stay away - Customer Service Once Upon A Child Employee Review

These are a franchise so I can’t speak to all of the stores but only the one that I worked in. The owners had no idea what they were doing there was absolutely not entirely no training. Every day the rules of what we were buying changed. So you never know what the right thing to do was. People would bring in their stuff for us to sell and we would constantly lose their stuff or forget to give her stuff back to them. The store was very on organized. After Covid hit and we went back to work they did nothing to sanitize the store. They did not put up glass partitions between the cash register and the Customers. They did not require us to wipe down the counters after each transaction or even after each transaction of buying stuff. When a customer would have to sign for their receipt after paying with your card they had to use any oil pan that was laying around that weren’t even sanitized after each use. We had a little carts for customers to use an after customer used it it was put right back without being sanitized. When you try to help the owners they would just shoot you down.