Dishonest management, unchallenging work, patronising culture - Anonymous employee Onfido Employee Review

1.0
7 Feb 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most of the employees were very nice and friendly. All of those ones have left now though which is a shame.

Cons

The CEO and COO are inexperienced and seem to just regurgitate what they read in management books into their company. They are unwilling to take any criticism. The company sells itself on 'machine learning technology to quickly perform background checks'. What it doesnt tell people is that 50% of staff are 'operations' or now called 'service delivery' who call and chase up checks which are supposed to be automated! The salaries are way below market, but they try sweeten it with equity or options. However, what was promised during the process in terms of equity was never delivered in the legals

avatar
Onfido Response
8y
Hi, Sorry you feel that way. I like to think our current team are also very friendly and nice :) Thanks, ZeShaan

Explore other reviews about Onfido

5.0
9 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Very fun and upbeat people, lots of room for growth and continuous learning

Cons

Wasn’t able to get to know them too well due to having a remote position

2.0
13 July 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- good PTO, and generally smart people

Cons

- so much indecision or whiplash

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