Wouldn't let my worst enemy work here. Stay far away. Toxic middle management. - Finance & Accounting Paya Employee Review

1.0
18 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Newer office space, good location and restaurants nearby. No pros with the company or job.

Cons

If there were no stars that would be the rating. Unprofessional 'management'. Unethical behavior towards employees, not accepting of different cultures and backgrounds. Rude people, terrible benefits, expected to work yourself into the ground for nothing. Absolutely zero work life balance unless you are a favorite. No appreciation whatsoever, no end of the year bonus or title as promised, unethical firings throughout the company as a whole. People with little to no experience allowed to get away with unimaginable things. Toxic.

Explore other reviews about Paya

5.0
13 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Culture, Compensation, growth and leadership

Cons

slow to update some tech

4.0
23 Jan 2026
Recommend
CEO approval
Business outlook

Pros

I loved the people I worked with, the team, management, and complimentary teams I worked with. Everyone was lovely, helpful, kind, and available when you needed them. No formal training, on the fly, create your own documentation or notes, great experience into the payments world, and overall a great experience. We had amazing work/life balance before the merger. I was in this role for 2.5 years then left briefly and came back to another role for another 2.5 years.

Cons

The CEO I had is no longer there, but he was amazing to get to know and work for. Training could be better overall but with such a small team, it's difficult. You learn on the fly, leadership could have been better overall, but that's with any small company, feeling as though you aren't heard with some of the needs each department require, but overall, not too many cons personally.

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