Exciting times for a rapidly changing company - Developer Paychex Employee Review

4.0
4 Apr 2016
Recommend
CEO approval
Business outlook

Pros

The company is working hard at all levels to bring positive change to the company culture, from a company wide adoption of Agile process, to culture shaping programs. They are actively trying to remove or reduce some of the roadblocks that impede productivity on a daily basis, and trying to adopt cutting edge technologies and methodologies while still maintaining the high level or service and security. The overall culture, at least in IT, is a LOT more relaxed and casual than it had been traditionally, which is good is you are trying to attract and retain good IT workers who have other choices in the market. Management, at all levels, are "just people" - approachable, friendly, not bigger-than-life or unreachable like in some companies.

Cons

With rapid growth and many recent (and coming) changes, there are naturally plenty of people that are resisting change. This is to be expected, and is not the fault of the company. It is a natural tendency for those who have been in one place for a long time to feel uncomfortable with that place changing at all.

Explore other reviews about Paychex

5.0
28 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

1.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Nothing is good about working here.

Cons

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

3
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