Paychex - Iside Sales Representative Paychex Employee Review

1.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

I have met some of the best people at Paychex and my coworkers have become my best friends. The training program they provide is excellent and it is a great first job for anyone looking to get into sales/ the business world. It is great experience. Unlimited PTO, paid holidays.

Cons

Quotas are astronomically high considering the opportunity you are given. Probably 5 people out of a 100 person sales floor hit their Year to Date quota, with even less consistently hitting their monthly numbers. A good rule of thumb is typically 50% of the floor hitting quota. This does not even come close. They will feed their top performing reps even if the only reason they perform well is because they don’t lift a finger for the sales they do make. People who consistently work hard and hit their daily KPI’s and activity goals are not rewarded in a fair way- it will always be someone who has sold more. From someone doing well in the role- there is a lot on the back end that is not fair nor just, and they will try to make you feel important so that you keep your mouth shut. If you want to make a move internally, get ready for them to shut that down too. 0 opportunities for career advancement unless you stay in your role for 5 years minimum with great success.

Explore other reviews about Paychex

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

- Sales training - Team support - Goal oriented work

Cons

Day to day misaligned with company values

1.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Nothing is good about working here.

Cons

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

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