Amazing Company - Small Business Sales Consultant Paychex Employee Review

5.0
13 Dec 2011
Recommend
CEO approval
Business outlook

Pros

Great product/service to sell, backed by a company that is extremely well respected. The pay may not be what it was 10 years ago, but that is industry wide. Nevertheless, the pay is very good. As long as you work hard, do you what you know you should, you will make a very good living, while building a ton of experience that will make you a highly coveted recruit for other careers that are far more lucrative. You also get a chance to see just about every possible type of small business, which for me, has been a huge reward. You also have a massive amount of freedom! This may just be my bosses style (and it works I'm 110% of quota year to date), but I can virtually do whatever I please, whenever I please.

Cons

It can be a rat race. You can get caught up in the sales vs operations war, internal sales battles, and constantly trying to hit that ever elusive "quota" month in and month out. But then again, this is sales right?? It is a HIGH ACTIVITY job, and by that I do not mean cold calling or telemarketing 12 hours a day, but being organized enough to make sure you meet with 5 different people per day. 2 new prospects, 2 CPA's and a current client. Where most people get lost is having low activity and then low numbers. At that point, your quota is "unattainable", when it really is not. Even though you do have a lot of freedom, it can also be your downfall. Happy hour is rarely unacheivable, beach in the summer is there, etc. Your discipline is what keeps you on track.

Explore other reviews about Paychex

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

- Sales training - Team support - Goal oriented work

Cons

Day to day misaligned with company values

1.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Nothing is good about working here.

Cons

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

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