Could be much better, could be MUCH worse - Senior Payroll Specialist Paychex Employee Review

3.0
14 July 2017
Recommend
CEO approval
Business outlook

Pros

Great training program. Mgmt can be picky, but overall positive. Always trying to innovate and still not quite be a call center.

Cons

New changes seem to benefit the company's bottom line instead of the people doing the work. More and more metrics and systems. No time for client connection.

Explore other reviews about Paychex

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

Cons

It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

1
2.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Literally just being able to work fully remote, but not much else

Cons

Pay is ridiculously low for the expected effort and tasks needed to handle client sales and after sales nurturement. About 1/3 of sales team ever hits the monthly quota. You get 13% commissions of deal size which typical deal size is anywhere from $700-$1500, 13% of that is less than $200 gross for huge amount of work load per deal for the client to just end up canceling and commissions gets clawed back.

See reviews by: Helpful|Rating|Date|All