Exceptional Company - Sales Representative Paychex Employee Review

5.0
19 Oct 2013
Recommend
CEO approval
Business outlook

Pros

Extensive interview process, and I went out in the field with another rep to shadow to see if it is something I could see myself doing. I love that this was part of the interview process, they really want to see if you can fit into the culture. Each employee has about 30k invested them prior to even stepping foot in the field. You have a job dependent test - they want to hire for longevity, and have never had a company lay off in over 40 years. You can make your schedule once you are done with your training. You still will love meetings twice a week at your office, but for the most part, you can flex what you need to do - especially great if you have a family. This company is very supportive and generous with supporting you personally and professionally. Your base salary is very generous - and incentives for sales credits are HUGE! The sky is the limit with this job. There are awesome incentives to do well. Awesome team to be part of - my Manager has made an incredible culture at our office, and encourages us to make long lasting relationships with our clients. This company gives you the world on a silver platter - you just have to get out there and perform! The CEO meets everyone at the first training - with 12k employees, pretty phenomenal that you get to meet him. They set you up with a tablet, iphone, expense money, stipend for your car, and updated training constantly. 1/3 of the job is training, 1/3 of the job is networking for business, and 1/3 is being in the field. if you ask me, if you get in with Paychex - you will never have a reason to leave!

Cons

You are on the road a lot and it can get lonley - but your team does communicate with you often. There is mandatory telemarketing and cold calling, you have to be bold enough to keep your A game on! It's only for a few hours a week.

Explore other reviews about Paychex

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Leadership connections, tailored growth pathways, and self-guided development

Cons

Some internal partners lack communication

1.0
8 July 2026
Recommend
CEO approval
Business outlook

Pros

Lots of apps and gadgets are nice...when they work, but many of them don't work and tech support can't figure that out.

Cons

Micro-management to the Nth degree; meetings all day; training part of every day; and you'll still get manager calls to ask what you are going to do, what you've done, and what you will do, every single day, and how you're going to get 8 hours of sales calls into your day after wasting 5 hours on managers check-ins and meetings. Expectations are that you'll work long days, evenings and weekends either regularly or on a moments notice--you will have NO personal life. Rookie sales tactics, shotgun scatter tactics, and insanely high prospect call requirements will make a majority of your territory clients hate your guts (Denver manager wants 500 customer contacts per week! And I only had 215 prospects accounts). Many of my clients pleaded and begged me to leave them alone because me and the past 4 reps (in only 2 years) have been phoning, emailing and texting constantly. Some of them were former clients who dropped us for bad service, so there is no need to call but you'll have to. Some of them previously and respectfully let us do a demo, make a pitch, and give a quote, but then chose our competitor, and yet the Denver boss would insist that I call them twice a week indefinitely...just in case. The commission contract is 27 pages long and excludes everything under the sun. They will even take paid commissions back from you if the install team messes up and the customer cancels the contract. And then if you can stomach all that misery, you will likely make 1/3 of what they tell you to expect to make. NOBODY makes what they tell you is the ANNUAL AVERAGE except for 2 to 5 reps who get lucky with big deals and then never repeat that again, so it isn't an average for anyone, not even the top 1% of hundreds of sales reps. In a nutshell, this is big corporate misery and lies and privacy invasion like you have NEVER seen before. Try it at your own risk, and suffer.

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