Buyer beware - Sales Representative Paychex Employee Review

2.0
11 Mar 2015
Recommend
CEO approval
Business outlook

Pros

None that I can think of

Cons

Male dominated company run by "old school" managers who don't know the definition of forward thinking and treat their employees like crap. Their technology is outdated, compensation is low compared to the rest of the industry and the entire organization is so sheltered they refuse to acknowledge their own weaknesses. How can a payroll company not offer their employees the ability to make direct deposit changes online? Faxing in a form? You have got to be kidding me. Annual "Reward trips" are in San Antonio or the same resort in the Bahamas year after year. You don't get to take a spouse, have to share a room with someone, and actually have to attend meetings while you're there. Isn't the point of these trips to celebrate and acknowledge super star performances and reward people? Spend the money to make these lavish and quit trying to save on taxes by making people work while they are there. Take a page out of ADP's book - I work there now and although I have not been to a Club yet myself, I have seen videos, pictures and heard stories and can't wait to experience it for myself.

Explore other reviews about Paychex

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

- Sales training - Team support - Goal oriented work

Cons

Day to day misaligned with company values

1.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Nothing is good about working here.

Cons

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

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