They only care about people in cubes - Technical Support Specialist Paychex Employee Review

1.0
7 July 2023
Recommend
CEO approval
Business outlook

Pros

annual raise and potential bonus

Cons

The company is forcing everyone back into offices after granting work from home. They will claim it was never permanent but thats how it was stated. The claim its for collaboration and their culture. They have no culture and they do not listen to employee concerns. Over worked in most departments.

Explore other reviews about Paychex

5.0
28 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

1.0
27 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote work and Flexible Time Off

Cons

Low pay. Minimal to no career growth. Constant leadership turnover. Conflicting priorities from the top with little strategic direction. Endless “do more with less” mentality and burnout. Mandatory culture and positivity “training” instead of fixing the problems creating poor culture. The company has become reactive, chaotic, and disconnected from the employees who keep it running. Current CEO drove down stock price and eradicated worker morale. Terrible leadership.

2
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