Outsourcing for higher profit - Anonymous employee Paychex Employee Review

3.0
13 June 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Co workers are great, everyone is willing to help each other.

Cons

Culture going downhill fast. Incompetent managers are protected very well. A lot of jobs cut with record profits for sake of shareholder value. Jobs being outsourced to India and the Philippines very sad to see what was once such a Rochester pillar being ruined.

Explore other reviews about Paychex

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

Cons

It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

1
1.0
27 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote work and Flexible Time Off

Cons

Low pay. Minimal to no career growth. Constant leadership turnover. Conflicting priorities from the top with little strategic direction. Endless “do more with less” mentality and burnout. Mandatory culture and positivity “training” instead of fixing the problems creating poor culture. The company has become reactive, chaotic, and disconnected from the employees who keep it running. Current CEO drove down stock price and eradicated worker morale. Terrible leadership.

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