Everything that glitters isn't gold - National Sales Support Paylocity Employee Review

1.0
12 Dec 2016
Recommend
CEO approval
Business outlook

Pros

The environment is really young. The company outings are also really fun.

Cons

When I first started at PCTY I was so excited. They paint it up to be a great place! However the environment is toxic and will leave you drained at the end of the day. There is a huge lack of diversity in NSS. The recruiters also lie about everything from commission to turnover. There is no one making 80k in NSS. That was one person and they are considered a legend. It's closer to 40-50k on average. The commission is absolutely ridiculous. $20 an appointment is not great especially after taxes. They also lied in the interview and training about their turnover rate. This is glorified telemarketing that they try to market as "entry level inside sales". There are people quitting almost every week and you will see new people in for interviews almost every day. The environment is very much like high school. Lots of bullying, cliques, sexual harassment and gossiping going on. Also unless you are a fan of partying/drinking/doing drugs you may feel pretty isolated. In NSS almost anything goes. That also includes racist remarks that you are expected to "suck up" or play along with. One guy quit because his team kept making anti-Semitic comments. You may also hear people dropping the "N" word because it's in the explicit music they play throughout the office. Most of these Glassdoor reviews are fake. They encourage employees to leave positive reviews and some managers write them themselves. Don't believe the hype. If you have a bachelors I would encourage you to seek employement elsewhere seeing as even customer service centers pay more than Paylocity does

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Paylocity Response
9y
I am sorry to see your experience at Paylocity has been so unlike that of your peers. Since this states you are a current employee I encourage you to speak with your manager and HR about these concerns, as we are always striving to improve. Any employee is welcome to leave a Glassdoor review but Paylocity encourages honesty and transparency.

Explore other reviews about Paylocity

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Work remote. Fantastic leaders, Definitely a place I have enjoyed working.

Cons

Pay is slightly less than competitors but work life balance and culture make up for it.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

There used to be many. By the time I left all of the pros had been phased out. The only pro was allowing some people to stay remote- but if you wanted to advance in your career you would be forced back in office.

Cons

Low pay. Micromanaging. Hiring leadership from outside Paylocity and even outside of the industry. Major and extreme departmental changes rapidly. Change is a part of business but in six months my role became unrecognizable. I was there for five years and had planned to be there for much longer. This last year was terrible. Low communication from all leadership. Higher and higher expectations of employees with no bonuses or pay raises to accommodate. My regional director was forcing people out and speaking badly about employees regularly.

5
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