Pros
Some genuinely pleasant and funny coworkers who are trying to make the best out of a really bad situation. You can at least learn a little bit about the payroll industry. If not, you will learn about what makes the competition so successful. Although management treats this as a sales role it really isn't. This is realistically a telemarketing role. If you're interested in seeing how brutal that world can be than perhaps step into this pit. You are really trying to set appointments for sales reps to meet new possible clients. You telemarket a database and make 170-200 calls a day. It's a very tough position even if certain things were to change. Theres a game room if you have time to use it or if it hasn't been shut down due to dissatisfaction with performance.
Cons
I could write a book about this place but no one wants that. Honestly, avoid this position at all costs. Being unemployed and waiting for a good job is a way better option. Management is very conflicting and doesn't seem to have any idea of what they want to come from this department. You are given a high quota to try and reach despite the fact that absolutely no one likes to speak with a telemarketer. Heck, think about what happens if you get a call at home. This is the exact same thing. Everything you say is scripted. If you follow the script exactly as trained and fail the managers will blame you. They are no better at this job as they were former NSS reps and the numbers and their occasional attempts to do our job say it all. It ends up in nothing but failure. Every superior you ask for advice will tell you something different. There's no direction, no helpful guidance. Please be wary of being told how wonderful this place is. This is a room full of talented young people who have no prospects other than leaving. New candidates are always told how Paylocity puts them on a fast track to promotion. These are not real promotions unless you consider going to another really tough phone misery job a promotion. I've witnessed plenty of disrespectful behavior on the part of management. I've seen so many people either be fired or quit in the last year that I don't know if I could even list them all. It seems like berating us for that is more important than making any positive changes to a really difficult job. You're lucky if you make any commission as the whole system plays against you. Don't bet on making more than $31k a year here. Far below " entry level".
