National Sales Support representative. Great entry level position to get your career going. - National Sales Support Paylocity Employee Review

5.0
19 Mar 2015
Recommend
CEO approval
Business outlook

Pros

My experience as a national sales support representative (NSS) is a great one. This position truly can be a spectacular start to a very positive career. There are honestly a whole lot of pros to this position, and reading a review may not do it justice on how positive this position can be. It is truly a work hard, play hard mentality that is rewarding. When you achieve success in this role, the feeling is great. There are TONS of incentives to do better as well in a very fair way. There is a commission structure put in place that personally has been quite rewarding especially if you work smart and hard. Other than regular commission, there are very often extra incentives to perform well. Bonuses in the form of money is the major one (and most peoples favorite!).This can be cash prizes awarded to: random individual(s) based on luck, teams competing against one another, or each and every individual in the department depending on the stipulations for that bonus for the day / week / month. Sometimes we have the opportunity to leave work early, or have a free day off. Sometimes there are other random incentives as well such as a day of golf or games. Another great long running goal that has put into place is advancement for people in the NSS department. Those who have proven themselves and their work ethic have a very high chance of advancing their career within the organization. Since the nine months in the NSS department, I have personally witnessed around 10 individuals achieve career advancement within the NSS department. As the company grows, so does our department. The successful individuals get to move to bigger and better things, and that is spectacular personal growth. It is important to know though that in order to make all of this possible though, the department needs to produce results. The weekly quotas are very achievable, and quite fair in my opinion. Not once was I micromanaged in the 9 months I have been at the position. From day one there are trainers, co-workers, and management that are more than willing to sit down with you and review everything and anything that you desire. If you are having a difficult day (because they do come and go) you can always unwind with a game of ping pong, or bozo buckets, foosball, PS4, putt putt, darts, etc. In fact, you are encouraged to unwind if you need it. Management knows a recharge and a stretch of the legs will keep you happy. Overall, Paylocity is a wonderful organization to work for. Paylocity is an organization that rewards talent, and the national sales support department is a perfect example of that.

Cons

This job / career might not be for everyone. It might not necessarily be a con, but the amount of work you put in directly affects the outcome of your success. Those who are mediocre at best when it comes to their effort will have mediocre success in this position. This is though because it is a sales position that cold calls. Some days can be tough and/or frustrating for many. Unfortunately, some will lose their passion, momentum, and attitude because of it. It can be easily overcame though with persistence, drive, and hard work.

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Paylocity Response
11y
Thank you for taking the time to write such a thoughtful review. We appreciate your insights and honesty!

Explore other reviews about Paylocity

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Work remote. Fantastic leaders, Definitely a place I have enjoyed working.

Cons

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2.0
19 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits; 90% of the ppl that worked there were the best and really did great work.

Cons

Made employees choose between having MLK Day off or Juneteenth- both which are federally recognized holidays. Excuse was that our customers are open on those days so we need to be open. So as a company, we had to pick which would be a paid holiday and everyone chose Juneteenth because it was in the summer. I think we got a floating holiday to use for any other holiday we wanted off that wasn’t recognized by the company. As you can imagine, this racism was prevalent in management/leadership. My team was the most diverse team and we all got restructured/laid off. There’s a lot of ego and control issues in this company, especially in Talent Acquisition.

7
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