Don’t do it! Stay away from Paylocity! - HCM Account Manager Paylocity Employee Review

1.0
5 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Benefits, PTO, and a decent salary. They hire people with little to no sales experience and you don’t have to have a college degree like most places I have worked.

Cons

My experience working at Paylocity was far from ideal. The training provided was insufficient, leaving me ill-equipped for the job's demands. The work environment was excessively stressful, with unreasonably high expectations and constant pressure to meet targets. The company's internal dynamics were problematic, with multiple representatives competing fiercely for the same business, creating a hostile atmosphere. Senior professionals were known to take over accounts, hindering career growth for others. The turnover rate was concerning, witnessing numerous colleagues quitting or getting terminated within a short period. Management's emphasis on hitting quotas overshadowed support for employees. There was a lack of understanding regarding market realities, making it difficult to achieve success in selling the product. Client interactions were often strained, with dissatisfaction stemming from the company's practices and service. Remote work flexibility, often touted during recruitment, turned out to be limited. The company's promises did not align with the daily reality, and the overall experience was disheartening. If considering Paylocity, thorough research and consideration of the challenges mentioned here are advised. It's a workplace that may not be suitable for everyone. The recruitment experience at Paylocity further added to the disappointment. Recruiters displayed an alarming lack of professionalism by ghosting candidates deemed unfit, rather than providing constructive feedback for growth. The elevation of individuals with a mere 1-2 years of recruiting experience to "senior recruiter" highlighted the rapid turnover issue within the company. The treatment of candidates was deplorable, with recruiters often displaying disrespect. Senior recruiters, with minimal experience, seemed more focused on hitting hiring targets than on the candidates' welfare. Referrals, made in good faith to boost sales, resulted in my acquaintances being ghosted after the second interview. The rushed recruitment process, seemingly geared towards collecting hiring bonuses, left a bitter taste. Shockingly, rumors circulated about recruiters mocking candidates and their interview responses, reflecting a lack of professionalism within the recruitment team. Recruiters, mirroring the trend of sales reps, left the company swiftly. The desperation to fill positions quickly led to the recruitment of individuals with little to no sales experience, contributing to the revolving door culture within Paylocity. All these factors underscored a work environment where longevity is a rare commodity, and potential candidates are treated as expendable assets. Also, no one over 40 works here unless they’re stuck in the HCM industry and have no other place to go or have no college degree and are limited in their options.

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Paylocity Response
2y
We appreciate your honesty about your experience at Paylocity. It is critically important for us to set our employees up for success through effective onboarding and training. Your feedback in these areas is heard and we will work to address the specific areas mentioned. Your feedback on the recruiting process and practices is also meaningful to us and will be addressed accordingly.

Explore other reviews about Paylocity

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Work remote. Fantastic leaders, Definitely a place I have enjoyed working.

Cons

Pay is slightly less than competitors but work life balance and culture make up for it.

2.0
19 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits; 90% of the ppl that worked there were the best and really did great work.

Cons

Made employees choose between having MLK Day off or Juneteenth- both which are federally recognized holidays. Excuse was that our customers are open on those days so we need to be open. So as a company, we had to pick which would be a paid holiday and everyone chose Juneteenth because it was in the summer. I think we got a floating holiday to use for any other holiday we wanted off that wasn’t recognized by the company. As you can imagine, this racism was prevalent in management/leadership. My team was the most diverse team and we all got restructured/laid off. There’s a lot of ego and control issues in this company, especially in Talent Acquisition.

3
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