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      Paylocity

      Engaged employer

      Paylocity reviews

      Inconsistent - Account Manager - Client Services Paylocity Employee Review

      2.0
      6 June 2025
      Account manager - client services
      Recommend
      CEO approval
      Business outlook

      Pros

      Open door policies for employees to management Training provided prior to starting the role, and trainer, Trystan Potter, was highly knowledgeable / beneficial to success in the role. Turnover is high & it directly affects client trust in the company - and their distaste is immediately directed at you. Benefits: Volunteer Hours, PTO, Sick Time, Health, Dental, Vision, 401k

      Cons

      The picture that is painted is beautiful, but the reality is dim. Job Opportunities are plentiful, but the position is contracted for a specified amount of time - 12-18mos - before you can change positions/develop career. No alternative scheduling options. Declines ADA accommodations.

      avatar
      Paylocity Response
      1y
      Thank you for taking the time to share your experience! We’re glad to hear you appreciate our open-door culture and found value in the training you received. We also hear your concerns around turnover, accommodations, and long-term career development. At Paylocity, we’re deeply committed to growing careers from within. For Account Managers, there are clear career pathing opportunities, and we continue to invest in resources and development programs to support that growth. While some roles have time-in-position guidelines, these are designed to ensure meaningful skill development and long-term success. We encourage you to continue this conversation with your leader or People Relations Partner. Your voice matters, and it's through honest dialogue that we’re able to learn, grow, and make meaningful progress together.

      Explore other reviews about Paylocity

      5.0
      9 June 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Work remote. Fantastic leaders, Definitely a place I have enjoyed working.

      Cons

      Pay is slightly less than competitors but work life balance and culture make up for it.

      2.0
      19 June 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits; 90% of the ppl that worked there were the best and really did great work.

      Cons

      Made employees choose between having MLK Day off or Juneteenth- both which are federally recognized holidays. Excuse was that our customers are open on those days so we need to be open. So as a company, we had to pick which would be a paid holiday and everyone chose Juneteenth because it was in the summer. I think we got a floating holiday to use for any other holiday we wanted off that wasn’t recognized by the company. As you can imagine, this racism was prevalent in management/leadership. My team was the most diverse team and we all got restructured/laid off. There’s a lot of ego and control issues in this company, especially in Talent Acquisition.

      7
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