1.0
8 Feb 2013
Anonymous employee
Current employee, more than 10 years
Lebanon, IN
Recommend
CEO approval
Business outlook
Pros
Started out as a very good Company to work for. Ok pay, nice benefit package as far as vacation time, etc.
Cons
When Customer Service was in Columbus, Ohio I felt sorry for the people there losing there jobs as they opened Customer Service in Lebanon, Indiana and those people lost their jobs. Now, the folks in Lebanon, Indiana are beginning to lose their jobs. They don't keep the "little people" informed of the bigger picture only Upper Management is really aware. Just like this deal with Pearson Education and IBM. I bet there were very few CSR's aware of everything that was starting to happen in 2002 with them.