Great if you normally work contract gigs and you're building your resume - Customer Service Pearson Employee Review

3.0
16 Feb 2013
Recommend
CEO approval
Business outlook

Pros

- Fast paced - Learn alot - Most of the co-workers are helpful to newbies - Relaxed environment (compared to past gigs)

Cons

- Some of the technology could be more up-to-date - Could be a bit more organized as it can be daunting for newbies

Explore other reviews about Pearson

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

> Good flexibility and work enviornment

Cons

> Hours force you to stay late sometimes

2.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

When a project goes according to plan you can work with some great people and make decent money.

Cons

Bad behavior is tolerated when you have a weak team member. They are allowed to remain on payroll, even if they do not effectively contribute. The burden is often placed on the team members willing to pick up the slack. Promotions are not given to the most qualified. They are randomly assigned. There are some horrible scoring directors as a result.

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