Our only hope is new management - Anonymous employee Pendo Employee Review

1.0
24 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Talented (but severely under-appreciated and overworked) ICs

Cons

- Constant layoffs of talented team members, with no respect for tenure or loyalty. - AI-obsessed leadership who change the roadmap and company direction with the wind based on whatever they last read online. - Promotion, rewards based on who you know, how liked you are, or tenure—vs talent or accomplishments. - Complete ignorance of the state of the industry and market, losing on both product and price (it shows). - Absence of an inspiring vision or team culture there once was, most employees are totally checked out. - Constant pushing of employees to move faster with simultaneous new red tape & processes to follow to the letter. - Burning money like no tomorrow on AI or consultants, or the cult-like company events, while gutting teams every other month.

Explore other reviews about Pendo

5.0
25 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, challenging work, tons of room to grow if you’re willing to own outcomes. Smart, ambitious, creative ppl who care about customers and results. The pace is very fast which energizes ppl who like that. Strong performers can have outsized impact and make money. It is fun and you get a ton.

Cons

It’s super fast paced, priorities shift, and decisions won’t always be perfectly aligned. If you need constant certainty or everything to be perfectly bake and make sense for every pov, you’ll find it frustrating. But if you can figure things out, you can roll with change (cause that’s everywhere esp right now), this place is awesome. If you’ve never worked anywhere else or are comparing things to years ago - it’s not the same.

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

-great compensation once you surpass your quota- incentivized to be a top performer -Work/life balance is still considered important -the product is incredibly valuable and ever-evolving; there is no lack of innovation of the product -CEO genuinely cares for the company and the individuals -trust in the reps to know what is best for the company so you have the autonomy to operate in the way that you feel is best for the customer and for the company without incredibly stringent tools -I believe in the sales leadership that is place today and the direction that they are taking the company - they want us all to succeed. -great office and amenities -love my coworkers -sales leadership is open to feedback, even when it is incredibly busy -customers are incredibly happy with the product

Cons

-constantly changing priorities, which make Pendo not the right fit for everyone. You still have to get scrappy -it is a large product. If you are not willing to take the time to learn the product, this is not the right place for you. You need to know how to focus on value, and not expect simply a transactional sales process. You are not going to be spoon-fed, you must speak up when you are in need of additional learning opportunities

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