Poor and inconsistent corporate management; illiterate IT - Store Manager Pet Pros Employee Review

1.0
13 Apr 2016
Recommend
CEO approval
Business outlook

Pros

Fun to develop Customer and pet relationships .

Cons

A company culture that is full of dishonesty, very poor communication from corporate in roll-outs, no clarity, people are not treated consistently well, P&Ls are 4 months behind , sales budgets are set unachievable having nothing to do with trending data, IT loses store information and sales and crashes on a regular basis, HR is very unprofessional; also maintains a personal relationship with the CEO so is never corrected. Revolving door as they do not consider their employees an asset. Bonuses were removed in lieu of putting in new floors in all locations .

Explore other reviews about Pet Pros

5.0
13 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good hours. Flexible. Fun. Pets

Cons

None that I can think of

2.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent discount on pet products and food. Customers were great, they bring their pets in and that’s always a fun time to snuggle puppies and offer treats.

Cons

Poorly run company, poor pay, recently sold to a larger umbrella company so I’m sure it’s even worse now.

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