Poor training and management - Pet Associate PetSmart Employee Review

3.0
13 Mar 2026
Recommend
CEO approval
Business outlook

Pros

You don't need to be good at your job to keep it

Cons

pay and hours are low, and management doesn't train associates very well

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PetSmart Response
2mo
We appreciate you taking the time to review. Please know that our team is available via the CareSmart line at 1-800-738-4693 if you want to speak with us further anomyously to share more details.

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5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Good job and location nice

Cons

None that I can think of

4.0
14 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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