Pros
They pay fairly well for management positions. The building and amenities of the office are great. It's great to be able to bring your pet to work
Cons
PetSmart used to be an amazing company when under different management. The current owner, BCP, is ruining a once great employer. People are jumping ship faster than they can bring on new people. The workload and expected hours you work are unreasonable. The leadership is breeding an environment of backstabbing and fear. After nearly 8 years I made the choice to leave and it was the best career choice I have ever made. It speaks volumes that people who once had thought PetSmart would be their career long employer are jumping ship. There have been multiple layoffs since new leadership has taken over. Additionally the main focus which had always made them money, and lots of it, has faded into the background and the direct vision of solely making money with subpar merchandise is failing.
