As a 15 year associate, I can confirm that PetSmart does a fantastic job at growing and developing their people! Love the company, our values, and our culture. JK (CEO) has done a fantastic job at providing clear direction and guidance to the company and I am proud to work for PetSmart!
Cons
Honestly, having a tough time coming up with one. Great company discounts, great salary, great people to work with.
PetSmart Response
6y
Thank you for your review and for 15 years at PetSmart! I'm thrilled you've found life at PetSmart to be fulfilling and fun! Thank you for all you each day for your fellow associates, pets and pet parents.
Explore other reviews about PetSmart
5.0
5 June 2026
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
Very good relationship with colleague
Cons
Not very flexible on work times
PetSmart Response
5d
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
14 June 2026
Anonymous employee
Current employee
Recommend
CEO approval
Business outlook
Pros
15% off whole store
50% proprietary brands
Petting animals
Friendly customers
Almost never declines requested days off
Cons
Must have min one weekend day available
No room for growth very hard to become full time
Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable
Coworkers with seniority have “better” shifts
Scrubbing tanks may have you armpit deep
They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days