Amazing company, culture and people. - Anonymous employee PetSmart Employee Review

5.0
7 Mar 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

As a 15 year associate, I can confirm that PetSmart does a fantastic job at growing and developing their people! Love the company, our values, and our culture. JK (CEO) has done a fantastic job at providing clear direction and guidance to the company and I am proud to work for PetSmart!

Cons

Honestly, having a tough time coming up with one. Great company discounts, great salary, great people to work with.

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PetSmart Response
6y
Thank you for your review and for 15 years at PetSmart! I'm thrilled you've found life at PetSmart to be fulfilling and fun! Thank you for all you each day for your fellow associates, pets and pet parents.

Explore other reviews about PetSmart

5.0
5 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

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PetSmart Response
5d
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
14 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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