Unfair to some, but not all - Cashier, PetCare, Bather PetSmart Employee Review

2.0
18 Dec 2009
Recommend
CEO approval
Business outlook

Pros

I love working with the animals, and over the time I've worked there I've found customers that I care about. Seeing animals get adopted, rather than bought is amazing.

Cons

The management won't protect you like they should. My phone number was leaked, and I was then harassed by a former employee. I work three departments but will never see a raise until my next year mark. Pay is higher than minimum wage, but not enough to survive on compared to hours avaliable. Other employee's that have worked there longer have lost their heart in the job and have become careless. No matter how hard you work, you will not reap benefits.

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5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Good job and location nice

Cons

None that I can think of

4.0
14 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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