So So Place to Work. - Anonymous employee PetSmart Employee Review

3.0
1 May 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun Environment if you like animals. Decent Employee Discount Yearly Reviews Some what flexible schedule Decent benefits Well thought out computer systems

Cons

Extremely low pay for work expected. Difficult to keep employees (rotating door) Sales goals unreasonable. Required to clean up pet excrement. Unfriendly Management.

Explore other reviews about PetSmart

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Good job and location nice

Cons

None that I can think of

4.0
14 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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