It's pretty good - Anonymous employee PetSmart Employee Review

4.0
12 July 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You become a family with the people that work there. There are a ton of cute puppies to play with. You get a decent discount and other benefits. You get decent entry level pay. You learn a lot about animal care and about retail in general.

Cons

Dog overload. Management can not show up, come in late, and leave early for literally months without the corporate office taking any action. Some days you are stuck in a room playing with dogs for hours, which may seem like fun at first, but gets extremely boring quickly. You can try your hardest and still get peanuts for raises.

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5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Good job and location nice

Cons

None that I can think of

4.0
14 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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