presentation manager 5 years at Petsmart - Presentation Manager PetSmart Employee Review

1.0
14 July 2015
Recommend
CEO approval
Business outlook

Pros

You get the opportunity to meet some amazing people while working for petsmart both associates and pet parents.You get to be around animals all day! If you had the passion you use to be able to go far with this company and people use to love coming to work, it WAS a wonderful environment.

Cons

After the buy out the company has really gone down the drain.. Deticated & passionate Managers and associates That have been with this company for several years have been fired or laid off.. The CARE for their associates and managers is no longer a focus.. if you become a manager expect to have no home life.. They wouldn't even work with me on the schedule so I could take my son to school in the mornings.. I've seen store managers falsely write up associates just to get rid of them.. In general the company has taken a turn for the worse.. If you look at how petsmarts reviews have been trending it will speak for itself...

Explore other reviews about PetSmart

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Good job and location nice

Cons

None that I can think of

1.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Cons

Employees are expected to be work-robots

avatar
PetSmart Response
3w
We’re disappointed to hear that your experience didn’t reflect what we aim to create for our associates, and we appreciate you taking the time to share your feedback. We invite you to contact the CareSmart line at 1-800-738-4693 so we can learn more and see how we can support you. Thank you.
See reviews by: Helpful|Rating|Date|All