3.0
22 Dec 2015
Current employee, more than 8 years
Austin, TX
Recommend
CEO approval
Business outlook
Pros
for retail, decent work life balance. Good policy base. Support team is helpful when available. 401k matches 6%. Standard benefits-United healthcare. Working with charity organizations to help homeless pets.
Cons
Since the buy out, everything has been cut back by a lot. Labor has been slashed, but the expectations are higher. Store manager is the only salaried position in store and although scheduled 40 hours, must be prepared to work more to maintain metrics. Focus is not as much on caring (as was last year) to solely the bottom line making PetSmart feel like any other retailer. The training for new store management needs improvement for sure.