Do Not Let the Positive Reviews Hide What is Going on - Anonymous employee Press Ganey Employee Review

1.0
20 May 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People is probably the only positive here.

Cons

Talent is walking out the door in flocks. And it is not just a few. You have whole departments dispersing, either leaving the company or trying to find happiness in another department. This company is known for spending mass amounts of money on acquisitions, but not investing in their employees. It should qualify as robbery with how they pay people. Leaving this company almost doubled my pay. Do not let Press Ganey fool you. They CAN pay their employees, they just choose not to. Press Ganey is a BILLION dollar company, so do not get it twisted, they have the funds to invest in their staff; they choose not to. Leadership is greedy, from a monetary perspective and just running lean in general. I don't understand the concept of not backfilling positions, the only explanation I can see is to not have to spend the money on filling the position. Now if you get to leadership, you will be sitting pretty. Not having to do hardly anything while getting paid decent. I am telling you, this job will NOT pay you what you are worth. There is no growth opportunity for 80% of the company. That 20% that might get advancement will only get it if they drink the koolaid, and keep any ideas or suggestions that go against the grain, to themselves. Want to provide effective and actionable change? You won't be able to do it here. They do not like the people who can think for themselves, they just want you to push their narrative that everything is great at Press Ganey and everyone is so happy....it is not for the majority of people working. Then once you get hired and have been there for 5+ years, the people they are hiring in after you will be hired in at a hirer wage and they will end up making more than you when they have worked at the company less time than you....THIS IS A REAL THING. New employees are making more than the people mentoring them in certain situations. Join At Your Own Risk, I am telling you, this place is NOT it. Oh, yeah, another thing, take a look at the trending of the star rating for Press Ganey. At the end of 2020, they had a rating over 4.1. In less than two years you will see that graph have a consistent drop. From over 4.1 down to 3.5. That should tell you everything you need to know.

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Press Ganey Response
4y
Thank you for providing your feedback and for your five years of service at Press Ganey. Press Ganey is committed to providing an engaging and rewarding experience for all associates. We have robust online training resources, as well as a comprehensive tuition reimbursement program, to support associates in their efforts to learn new skills and advance their careers. We also post all open positions internally, so our associates are aware of opportunities for advancement across the entire organization, not just in their own department. In a typical year, approximately 15 percent of Press Ganey employees move into a new role with greater responsibility, increase their compensation or receive a promotion. If you have more feedback outside your exit interview that you would like to share, we’d love to hear your perspective on how we can continue to support our associates. Please reach out directly to Cassandra Willis-Abner, Chief Human Resources Officer, to schedule time to discuss at your convenience.

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Cons

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2.0
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CEO approval
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Pros

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Cons

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