RIP Press Ganey - Anonymous employee Press Ganey Employee Review

1.0
23 Jan 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

At least we now know why the executive team has ignored the results from the last two employee surveys.

Cons

Press Ganey has had some of the most talented, dedicated and loyal employees. They were passionate about improving the patient experience and helping our clients succeed. The mismanaged acquisitions, last year’s reorganization and this year’s layoffs have doomed Press Ganey.

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Press Ganey Response
3y
Thank you for your feedback. Please know that we hear your frustration about recent changes, and we take it seriously. Press Ganey went to great lengths to limit the number of employees whose jobs were impacted by cost-cutting, but unfortunately, some layoffs were still necessary. The decision was not made lightly and our focus is on supporting the employees impacted. We encourage you to find some time for a candid, confidential conversation with your manager or HRBP to discuss your concerns in more detail, or submit your thoughts via the anonymous employee survey we recently sent out. You are also welcome to contact Nell Buhlman directly about your concerns at nell.buhlman@pressganey.com

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5.0
21 Dec 2025
Recommend
CEO approval
Business outlook

Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

2.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Big corporation with good top leadership

Cons

- The middle management is joke - Many changes on the product direction in the middle of implementation process - Lack of communication between middle management and IC

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