a lot of senior leadership - Anonymous employee Press Ganey Employee Review

3.0
8 Feb 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

What others have said - remote work, PTO, sensible work/life balance.

Cons

Press Ganey suffers from an oversaturation of senior leadership who are detached from the reality of their "lower" employees. Integration post acquisition was and remains slow, yet they continue to hire and bring in confusing overlapping roles at the senior level, neglecting to integrate or promote the folks they've already got on staff. Constant "pulse" surveys go nowhere, leadership expects a pat on the back for bringing benefits up to par (maternity leave) where they should have been all along. Out of touch town halls where you'll listen to these leaders announce expensive billboards and off-script political opinions. Oh - and then they'll do a round of layoffs to "reduce redundancy".

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Press Ganey Response
3y
We appreciate your feedback, and we're sorry to see someone with your tenure leave the organization. Our senior management team is fully committed to our mission, vision and values, and works hard to balance the needs of clients, employees and the business. Please know that we hear your frustrations about recent changes and take them seriously. Your perceptions will be conveyed to the team.

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5.0
21 Dec 2025
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CEO approval
Business outlook

Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

2.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Big corporation with good top leadership

Cons

- The middle management is joke - Many changes on the product direction in the middle of implementation process - Lack of communication between middle management and IC

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