A circus run by clowns - Anonymous Press Ganey Employee Review

1.0
13 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Coworkers were great, very willing to help. That's literally it.

Cons

PG is disjointed. 401k match taken away, no bonuses handed out, terrible pay. Management doesn't have a clear sense of direction. Leadership is awful and only care about lining their own pockets. Customers are churning more and more, and for good reason. Systems are scattered all over the place and chaotic. Joining this company would be like boarding the titanic after it hit the iceberg and Jack already let go. They're another airheaded tech company that grows unsustainably, and will soon become overwhelmed by their own horrible, brainless practices. DO NOT WORK HERE. Respectfully

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Press Ganey Response
3y
Please know that we hear your frustration about recent changes, and we take it seriously. Like many companies right now, Press Ganey is adjusting spending to ensure continued strength through an inflationary and recessionary environment. Our pause on 401(k) matching is temporary, and we will resume this benefit as soon as possible in the months ahead. In the meantime, all other benefits – healthcare, family leave, educational assistance, and unlimited flexible time off – remain unchanged. We encourage you to find some time for a candid, confidential conversation with your manager or HRBP to discuss your concerns in more detail, or submit your thoughts via the anonymous employee survey we sent out after the most recent town hall. You are also welcome to speak with Nell Buhlman about your concerns; contact her executive assistant to be scheduled for an office hours discussion.

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5.0
21 Dec 2025
Recommend
CEO approval
Business outlook

Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

2.0
22 Feb 2026
Recommend
CEO approval
Business outlook

Pros

If you want to get your hands dirty with healthcare policy or hospital system strategy, the Consulting and Advisory teams do some legitimately interesting work. The data access is also a massive plus—if you’re a Data Scientist, you won’t be hurting for data to work with.

Cons

Instability is the Norm: Constant, unexplained layoffs have created a pretty paranoid atmosphere. Management doesn’t handle change well, and people are always looking over their shoulders. Frankenstein Tech Stack: The company prefers buying new companies over fixing the ones they already own. This leaves you with a core product that's basically held together by duct tape and technical debt. Sales often sells a "dream" that the current tech just can't actually do. Broken Integration: There’s zero effort to actually merge the cultures or systems of the companies they buy. It’s just a revolving door of new names and fragmented processes. Management Deflection: When things go south, leadership tends to point fingers at junior staff or "reorganize" rather than taking any responsibility. The "Bonus" Trap: Don't count on your full package. Bonuses are rarely funded above 70% (it's often less), which effectively feels like a hidden pay cut.

7
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