Broken company. - Application Specialist Press Ganey Employee Review

1.0
2 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Colleagues in my business unit are great

Cons

Each week here brings another opportunity for our senior leadership to make terrible decisions. Recently 3 managers were laid off totaling more than 35 years experience. Oddly enough, we were told that we will be hiring for 2 of those positions. Our company shows no loyalty to the experience and knowledge these managers possessed. This has been the theme for the last 5 years. Senior leadership pushing out experience and proven success for inept decision makers. Surveys for our company engagement are handed out frequently with promises of change and “your voice/opinions matter” but this is a joke. No changes are ever made or even addressed even days after the results of the survey are released and our leadership seems too cowardly to address the issues the teams have. Our department has long been a dumping ground for projects, items, issues, changes and we have taken it on diligently and proved our worth, but we are still treated as a group of custodians that will just clean up trash. Pay has continued to be stagnant. Press Ganey can’t afford to give us increases, but our business is doing great? It’s almost insulting to hear our senior leadership talk about this with shrugs smiles on their face like they don’t know how to fix this issue. Having been here for 10+ years I have seen the decay of a truly great company and it gets worse by the year. I realize filling this out won’t change anything our senior leadership does similar to filling out our internal engagement surveys. Oh, but congratulations on the Forsta acquisition. How is that going?

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5.0
21 Dec 2025
Recommend
CEO approval
Business outlook

Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

2.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Big corporation with good top leadership

Cons

- The middle management is joke - Many changes on the product direction in the middle of implementation process - Lack of communication between middle management and IC

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